At Revelations Training & Investigations, we are committed to providing high-quality online and in person law enforcement training courses. We understand the importance of choosing the right training program, so we offer the following return policy:
- 30-Day Money-Back Guarantee (Limited): You have 30 days from the date of purchase to request a full refund for any online course. However, refunds will not be issued for users who have accessed beyond the first lesson of the course.
- Refund Eligibility: To be eligible for a refund within the 30-day window, you must not have accessed beyond the first lesson of the course. We consider active engagement with the course materials, such as completing the first lesson or assignments, as an indication that the course content has been accessed – this includes acknowledgment of our anti-fraud policy.
- Refund Process: To request a refund within 30 days and having not accessed beyond the first lesson, please contact in writing at info@revelationstraining.com or www.revelationstraining.com/contact. Please include your name, agency, order number order date and a brief explanation for your refund request.
- Technical Issues: If you encounter any technical difficulties accessing the course or using the platform, we will work diligently to resolve the issue promptly. If the issue cannot be resolved within a reasonable timeframe, you may be eligible for a partial or full refund.
- No Refunds for:
- Courses accessed beyond the first lesson after the 30-day window.
- Courses that have been completed.
- Free trials or promotional offers.
- Policy Changes: We reserve the right to modify this return policy at any time without notification. Any changes will be effective immediately upon posting on this website.
Privacy Policy
At Revelations Training, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website and use our online training courses.
Information We Collect:
- Personal Information: When you register for an account, enroll in a course, or contact us, we may collect personal information such as your name, email address, agency, phone number, and billing information.
- Usage Data: We may collect information about how you use our website and courses, such as the pages you visit, the courses you enroll in, and the time spent on our platform.
- Cookies and Tracking Technologies: We may use cookies and other tracking technologies to collect information about your browsing behavior and to personalize your experience on our website.
How We Use Your Information:
- Provide and Improve Services: We use your information to provide you with access to our online training courses, process your payments, and communicate with you about your account and orders. We also use your information to improve our website and services, such as by analyzing usage data and identifying areas for improvement.
- Marketing and Communication: With your consent, we may use your email address to send you marketing communications, such as newsletters, special offers, and updates about our courses. You can unsubscribe from these communications at any time.
- Legal Compliance: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
Information Sharing:
We do not sell or rent your personal information to third parties for marketing purposes. We may share your information with trusted third-party service providers who assist us in providing our services, such as payment processors and email marketing platforms. These third parties are contractually obligated to protect the confidentiality of your information.
Data Security:
We take reasonable measures to protect your information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of any information you transmit to us or store on our systems.
Your Rights:
You have the right to access, update, and correct your personal information. You also have the right to request that we delete your personal information. To exercise these rights, please contact us at info@revelationstraining.com or www.revelationstraining.com/contact.
Children’s Privacy:
Our website and courses are not intended for children under or anyone under the age of 21. We do not knowingly collect personal information from children under 21. These courses are specifically for law enforcement training purposes only and DO contain sensitive content.
Changes to this Policy:
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this website.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at info@revelationstraining.com or www.revelationstraining.com/contact.